Conflict Resolution
I have definitely experienced conflict lately at work with my supervisor for the fact that she often abuses her position of authority. The strategies that I am going to share are empathy and mediation. I would definitely use the empathy skill because she does not actively listen. She normally just hears what she wants to hear and says things that are hurtful. I would use mediation because she does not realize her wrong until the middle person points the middle finger at her. Mediation would definitely open her eyes to problems and hopefully will give her a reason to reevaluate what she does and how she treats people. I could definitely use principles on nonviolent communication because it would remind me of the mutual respect we should have for each other.
The natural thing to do when having a hard boss is to respond to him or her in the same way hence conflict. However, I think strategies that we have been learning and cultivating in this course will help us to better cope with such bosses and even colleagues.
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